CUSTOMER SUPPORT
Overview


All technical publications, including parts pages, service manuals and operator manuals for virtually every Link-Belt working crane are available on-line through Link-Belt Preferred. Current literature can also be found at this customer-focused site. Measure the Link-Belt Difference when it comes to providing instant, accurate information for Link-Belt crane owners anywhere in the world.
At Link-Belt, we have the right people, ready to deliver the right part, at the right time.
No one knows your Link-Belt equipment better than our trained Technical Specialists and no one provides faster, more efficient customer service than our customer service representatives.
Our online computer system allows distributors worldwide to order Genuine Link-Belt Parts 24 hours a day, 7 days a week. An integral part of Link-Belt’s product support is the maintenance of an extensive and well planned parts inventory in our dedicated 72,000 sq. ft. Parts Distribution Center. All parts in stock ship the same business day.
A commitment to highly trained, experienced service personnel is demonstrated throughout the lifetime of your Link-Belt crane. Highly trained and motivated field service personnel are prepared to respond to your downtime and get you going...FAST. Supporting these distributor personnel are experienced factory advisors with comprehensive machine records, CAD computer terminals, and technical publication libraries on the web to isolate the facts and quickly resolve crane service issues.
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